Stewarding With Confidence: Translating Regulatory Speak Into Effective Business Communication

Maria Rahim Moderator
Exxonmobil Chemical Company
Spring, TX 
United States of America
Maria Rahim Presenter
Exxonmobil Chemical Company
Spring, TX 
United States of America
Joseph Frasca, Ph.D. Co-Presenter
ExxonMobil Chemical Company
Spring, TX 
United States of America
Tue, 9/10: 10:00 AM  - 11:00 AM 
Standard Session 
Greater Columbus Convention Center 
Room: A 211, A 212 


Product stewardship as a multidisciplinary function has the unique advantage of juggling many talents. These professionals not only encompass regulatory knowledge but also require technical understanding, business acumen, and networking skills. As product stewards, regulatory activities can vary on a spectrum from sharing positive and engaging feedback to delivering tough news and critical decisions.

It is an easy and common pitfall to fall back on regulatory legalese and lose the target audience in the process. Emerging regulatory landscapes and the growing pace of requirements demands that product stewards develop effective communication skills that translate activities into clear, concise, and aligned deliverables for business audiences - both internally and externally - without overwhelming.

As the epicenter of business enablement, communication is essential and should not be seen as an additional barrier to the work process. The presenter will cover common challenges/solutions to develop product stewards into effective communicators and solution providers while translating necessary regulatory obligations.

Learning Objectives

At the end of this session, attendees will be able to:
1. Recognize best practices and key considerations when translating regulatory requirements to various audiences
2. Apply effective communication skills to maintain interest and develop actionable plans that the audience can understand
3. Develop experience required as product stewards to continuously improve business, communication, and networking skills 

Learning/Experience Level



Talent Management